24/11/2022
12:27
Economic
For the representatives of the tourism field, the international speaker Michael Bang held a master class entitled the Golden Triple for Hospitality. The event was organized by the National Tourism Administration of Georgia. Before the start of the training, Medea Janiashvili, the Acting Head of the National Tourism Administration, addressed the participants.
“Today, it is especially important to offer high-standard tourist products and services to the world tourist market, therefore similar training helps our sector learn about international and European standards. For this purpose, the experience of Michael Bang, which counts for many years, will be very useful. It should be noted that the willingness of the private sector to learn new things in this direction is very great, which makes us very happy and gives us hope to attract more visitors using the world standards", - Medea Janiashvili said.
300 representatives of the field of tourism participated in the master class. The event was attended by representatives of accommodation facilities, tourist associations, catering facilities, business tourism companies, tour operators and guides. Michael Bang's master class covered teamwork, sales and service. The purpose of the training is to improve service and sales in the field of tourism, maintain and manage human resources in the service sector.
Michael Bang held a master class for representatives of the private sector at the invitation of the National Tourism Administration in 2019. Michael Bang has many years of experience in sales, negotiation, service and investment attraction. Bang is known for authoring programs that link active sales, effective time management, and customer service. Michael Bang has conducted trainings in one of the largest companies worldwide: Panasonic, Toyota, Volvo, Nestle, Unilever, Heineken.
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